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Oriental Rugs Cleaning - Customer Service - Testimonials


We build our business on client referrals. That's why customer service is our top Priority. We offer quality products and Services, and we are committed to delivering outstanding customer satisfaction - online, over the phone and in-person.

Please find below a few customer referrals:
 


To Whom It May Concern:

I contacted your company for the cleaning of my Persian rugs. Your office staff
immediately arranged for an estimate. Ron arrived for the estimate on the day and
at the time agreed upon (September 19, 2006).

It was clear that Ron was very Knowledgeable regarding the rugs cleaning process
and the maintenance of fine rugs. through Ron's information and education I agreed
to have the color of one of my Persian rugs enhanced and the edging repaired.
Ron informed me that he would deliver the cleaned rugs on the October 3rd, 2006
I want to complement your company and your staff on the prompt, courteous and
professional manner by which they conduct business. Ron arrived to my home in
Ridgefield New Jersey on October 3rd again at the time agreed upon. The rugs and pads were installed promptly. The rugs look Magnificent!

Please thank all of your staff for the great work that they do. Their professionalism
and skills are noteworthy.

Sincerely,

Mary F. Fleming
Ridgefield, New Jersey
 


"With two dogs and three kids our carpets needed cleaning! I had tried to take the stains out myself and vacuumed every day. I got so frustrated. I have heard of York Carpet Cleaning thru a friend, who highly recommended them. I went over to my friendís house and saw the amazing job they did with the carpets, and I got jealous. The next day I called them and they came over exactly when they said they will. Very reliable! After they were done cleaning, my carpets looked incredible. No stains, no pain! I was so relived and I couldnít believe that I didnít call them earlier. I canít thank you enough!!
 
I will call you again!! Four stars!!!"

Erin L.
New York, NY 10022

(Job #24510)


Dear York Carpet,

You guys work magic! We had an old rug ruined by furniture indentations and stains
and were about to throw it out when we saw your listing on citysearch. You came
highly recommended and boy was it deserved... not only did you fill in the indentations so completely (in fact we can't for the life of us see where they were), but the rug looks brand new and is even softer than before. Thanks so much for your beautiful work.


Melanie and Jason K.
New York, NY

March 25, 2006


Dear Ron,

The Persian rug had an area of bleeding and "roughness" that almost looked untreatable. 
I am very happy to say that you were able to restore the rug, exceeding our expectations.  Thanks again for your great work in saving our rug.  We would contact you again in the future.

Jennifer & John
Fort Lee, NJ

March 15, 2006

 


Dear Ron,

We wanted to express our appreciation for the fine job York Carpet did in cleaning and sanitizing our area rugs. The cleaned rugs look more beautiful than they did when we bought them! The colors are once again bright and rich, and the feel of the carpets is clean and fresh-better than when they were brand new.

York Carpet's knowledge of materials skills in using the newest cleaning technologies,
and pickup and delivery service make a very convenient "package" and we are confident
that the rugs will serve us well and look beautiful until the next cleaning.

We enthusiastically recommend York Carpet & Upholstery Cleaning to anyone who values beautiful carpets and area rugs wishes to take good care of them.

Thank you so much.

Sincerely,

James & Andrea Nelkin
Riverdale, Bronx NY 10463

(Job #32240) January 14, 2006



"Very impressed with your service. Your service was better than expected, and the quality was excellent. No hesitation in recommending you. Excellent! Thanx!!"

Donna Elinoor New York, NY 10128

(Job #32525) Jan 2006

"Hi, just to say that i have received my carpet today, absolutely delighted with the results, and service received. I only ordered on Friday so I m really amazed at the speediness at which you picked up and dropped off! I will definitely be recommending you to others, and using you again."

Thanks very much and have a Merry Christmas! By the way, great site!!

Dana, Verona, NJ

Dec 28, 2005 (Job #32469)

"I'd like to thank Ron, of York Carpet Cleaning for his gracious handling of, not only my one-of-a kind carpet, but my worry and concern over my favorite (and irreplaceable) carpet, picked out on once in a lifetime trip to Istanbul! Ron handled each and every concern I raised, easily and convincingly, though i only breathed a sigh of relief when he returned my cleaned carpet. The results are so beautiful, that I gave away the table that used to partially hide my carpet, because it is now such a pleasure to enjoy all it's vibrancy anew.

Great service, and great job! Thanks again, Ron. You'll be back for the other 3 carpets,
one of  these days! "

Nina, New York, NY.

Nov 10, 2005 (Job #31490)

"Good business relationships are based on good service.
 Again I have turned to Ron Ami and York Carpet to clean my carpets
 and Mr. Ami's staff has performed an excellent job at a reasonable cost.
 Thank you Ron and York Carpet. You have my continued support for all
 my carpet cleaning needs."

 Sincerely,

 Eric S. Feinberg
 Law Office of Eric S. Feinberg, P.C.
 New York, NY 10023

 (Job #28130)  Aug 18, 2005

"York did a fabulous job cleaning and restoring our Turkish silk carpet - such a fine job that we can't even find the original stain."

Andy,
Brooklyn, New York

(Job #2726) June 9, 2005

Dear Ron,

Thank you very much for your attentive, professional service. York Carpet was fantastic! I have had the two early 20th century Anatolian kilims for about twenty years. They were in need of a good cleaning, as well as some repair. One of the carpets had an area of bleeding which was difficult to deal with, I am happy to say that you did a remarkable job on what I thought to be a lost cause/ Your cleaning and repair exceeded my expectation. I am delighted with the results. The time frame and cost of the work were very realistic and again my expectations were exceeded. I would definitely send you other carpets from my collection, some of considerable value. And would be happy to recommend your work to anyone with antique carpets to be cleaned.

 Sincerely,

Mikel Folcarelli
1250 Fifth Ave.
New York, NY 10029

(Jobs #2421, 2676)

Working with Ron was great. York did such a wonderful and timely job on one of my oriental rugs, I sent eleven more.  The customer service and response time was fast. All of my rugs were beautifully clean and back in one week. I recommend York Carpet care without reservation. 
Thanks Ron !!!!

Jenny B in Tribeca
V.P. Business Development
New York, New York 10018

(Job #23450)

 

 

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